Privacy Policy

Our top priority at JeetBuzz is to protect your privacy. We understand the trust you have in us when you share your personal information, and we are committed to protecting it. We are completely dedicated to preserving transparency about why we gather your personal information and how we use it.

This Privacy Policy outlines how JeetBuzz collects, uses, and maintains your personal information when you use our site. We want you to completely understand our processes and how we manage your data.

If you disagree with any of the claims or practices stated in this Privacy Policy, we respectfully request that you abstain from continuing to use our website. Please keep in mind that by creating an account, making bets, or transferring cash on our site, you expressly agree to our Terms and Conditions as well as this Privacy Policy. However, you maintain the right to leave the website at any moment.

This Privacy Policy may be updated or revised on occasion to reflect changes in our policies, business operations, or legal responsibilities. When these changes occur, we will notify you by posting the new terms on our sites. We encourage you to examine this Privacy Policy on a regular basis to keep informed about how your personal data is handled. By continuing to use our services after modifications are made, you acknowledge and agree to the revised terms.

How JeetBuzz Online Casino ensures the security of its users' data.

Who is in Control of Your Information?

JeetBuzz, together with its subsidiaries and affiliates (collectively referred to as “we,” “us,” or “our”), is in charge of establishing how your Personal Data is collected and used. In this regard, we function as the “data controller” under relevant European data protection regulations. This means we are responsible for ensuring that your personal information is treated in accordance with applicable privacy legislation and that your rights are protected.

JeetBuzz, as the data controller, is responsible for securely and transparently maintaining your personal data. We ensure that any information we collect from you is used only for the reasons specified in our Privacy Policy and that it is handled in compliance with legal regulations.

Our Data Protection Officer

If you have any issues, questions, or need more information about how JeetBuzz maintains and protects your personal information, our dedicated Data Protection Officer is here to help. You may simply contact our Data Protection Officer by email at [email protected]. Our Data Protection Officer is in charge of managing personal data and ensuring that it is processed in accordance with all applicable privacy laws and regulations. They are pleased to answer any concerns you may have about the collection, storage, or use of your personal information.

Personally Identifiable Information

When you interact with our website and services, you may share personal information with us. This information is essential to creating and managing your account, enabling access to specific features, and providing the services you request. We gather this data under the following circumstances:

  • When you sign up for an account with JeetBuzz;
  • If you voluntarily share details while using our website;
  • By disclosing information in any public areas of the website;
  • When reaching out to our customer support team for assistance.

The types of information collected include

  • Your chosen username;
  • Full name (first and last);
  • Email address for communication;
  • Residential address for verification;
  • Phone number for contact purposes;
  • Billing address for financial transactions;
  • Identification documents for verification;
  • Proof of address documents;
  • Transaction records related to your activity;
  • Your preferences while navigating the website;
  • Any other details you choose to share on our platform;
  • Credit or debit card details or other payment-related information.

This information is vital for processing payments, complying with billing requirements, and ensuring that our platform is safe for all users, including minors. You have the right to modify or update your personal details by contacting our Customer Support team at any time.

Please note that this information is strictly used for internal purposes and is never shared with external parties unless explicitly outlined in our privacy policy.

Telephone Calls

Please be aware that calls made to or received from our Customer Contact Center are recorded for a number of reasons. The main purpose of recordings is to improve our employees’ training so they can give you the finest service possible. They are also retained as a security precaution to protect your identity and account. These recordings enable us to properly address and resolve any disagreements or questions that may arise from the services you get. You may be guaranteed that phone recordings are handled with strict secrecy and preserved safely.

Social Features of Our Products

The data created by your activity may be stored and processed by JeetBuzz if you want to use our social features, such as chat rooms or other interactive components. This aids in content moderation, environment maintenance, and experience improvement. To maintain adherence to privacy regulations and provide a fun and safe community, these records are meticulously maintained and kept up to date.

Non-Personally Identifiable Information and Traffic Analysis

We gather information on how you use our services so that we can keep improving our website and make sure it’s user-friendly. Although it is necessary to preserve the functionality and caliber of our site, this information does not individually identify you. Your originating IP address, the time and date you visited our website, the pages you saw, your preferred language, the type of browser you used, and any reports of software crashes are all recorded in the activity log that our servers keep, for instance. We can solve problems, improve user experience, and streamline our website with the use of this data.

Cookies

JeetBuzz utilizes cookies to make sure our website works properly and to improve your surfing experience. We can better understand your preferences and deliver a flawless experience with the use of these tiny data files. Please see our Cookie Policy for further information.

How and Why We Use Your Personal Information

We manage your personal data for a number of reasons, classifying it into several categories to maintain efficacy and transparency. We describe these categories below, along with how your rights relate to each.

  • To Fulfill Your Request for Goods or Services
    To conduct transactions, create and maintain your account, and grant access to features like betting and casino games, we need your personal information. This guarantees a smooth and customized experience for you on our site. You are entitled to seek access to this data and make sure it is current, accurate, and comprehensive.
  • To Satisfy Statutory or Regulatory Obligations
    We treat your information in compliance with the law, which includes verifying your identity to prevent fraud, money laundering, and underage gaming. This aids in keeping our platform secure and accountable. Your rights may be limited in this case because we are required by law to retain and process certain information.
  • To Monitor Website Performance
    With your data, we can evaluate website traffic, address technical issues, and improve overall functionality. This ensures that your experience will be smooth and enjoyable. You have a right to know how we monitor and manage this information.
  • To Provide Marketing Data
    We provide commercial material based on your choices with your permission. You have the option to change your marketing settings or drop out at any time.

Your rights vary depending on the category, including the ability to access, amend, or revoke consent for certain uses. Reach out to our support staff for help.

Providing Our Products and Services

We utilize your personal data at JeetBuzz to make sure you can easily use our services. This covers assisting you with using our website, creating an account, engaging in online sports betting and casino games, and offering you supportive customer service as required.

To provide you with these services, we could share your information with our affiliated, reputable outside firms. These collaborators support us in maintaining the security and effectiveness of everything. To secure your data, they adhere to stringent regulations. The Sharing Information part of our Privacy Policy has further information.
We must complete these procedures to deliver the services you have requested. You have the choice to cancel your account and cease using our services if you don’t feel happy with the way your information is being handled. You consent to these necessary uses of your information by using JeetBuzz going forward.
To confirm your information, we also utilize your ID or proof of address. This guarantees a secure and responsible gambling environment and helps shield all users from fraud.
We may review the information you have provided us at any time for further security. These checks assist us in verifying that your account information is accurate, ensuring that you are abiding by our policies, and identifying any questionable behavior. To verify the authenticity of your information, we may check credit reports or cross-reference it with data from other trustworthy sources. This aids in maintaining the security of our site for all users.

To Monitor Our Website Performance

As previously mentioned, we utilize traffic statistics and cookies to enhance the functionality of our website and services. We make sure to minimize any impact on your privacy since we have a genuine interest in carrying out these operations.

If you feel that your right to privacy outweighs our legitimate business interests, you have the “right to object” to actions taken for our legitimate interest. However, as the activities are essential to our operations, you might have to terminate your account if you want to object in a way that goes beyond simply controlling your cookies.

Marketing

We may send you offers, promotions, or information about our services via email, SMS, or online alerts if you have given us permission to do so. These messages will be specifically designed to notify you about the most recent offers, noteworthy occasions, and fascinating prospects that we believe you would find interesting. We value your privacy and make sure that your personal data is only utilized for the reasons you have consented to. We are still in charge of your data and are dedicated to keeping it safe.

You may alter your marketing settings or revoke your permission at any time. You may simply change the kinds of messages you get or stop receiving promotional content. We value your choices and want to make managing your settings as easy as possible. Please contact us if you would like to change or revoke your consent, and we will take the appropriate steps to guarantee that your wishes are honored.

Your Rights

Your Rights to Rectification

You have the right to request that any personal information we may have on you be updated or amended if you think it is incorrect or lacking. We work hard to make sure that all of the data we have on you is correct and current. If there are any details that you would like to change but are unable to do so through your “My Account” area, please email us at [email protected].

Your Right to Request a Copy of Your Personal Information

You can get a copy of the personal data we have on file for you by contacting [email protected] or using our live chat feature. We will then send you a form to fill out. Although it is not required, completing the form enables us to promptly deliver the information you want. We will request legitimate identification from you to protect your personal data, and we will respond within a month of receiving it.
We will notify you as soon as possible if your request is very difficult and is expected to take longer than a month. You may also be charged an administrative fee for this type of request.

Your Right of Erasure

You have the right to ask us to delete your personal information if there is no compelling reason to keep it on file. This right is not a given or unqualified one; it only applies in specific situations.
If processing is required to fulfill a legal obligation, exercise the right to free speech and information, perform a task in the public interest or in the exercise of official authority, archive information for scientific, historical, or statistical purposes where erasure would likely make that processing impossible or materially hinder its accomplishment, or *for the establishment, exercise, or defense of legal claims, then the right to erasure does not apply.

Sharing Your Personal Information

There are specific circumstances under which we may share your personal data with external parties:

  • Compliance with Legal Obligations: If we are legally required to disclose your information to fulfill regulatory requirements or comply with applicable laws, we will do so;
  • Enforcement of Terms and Agreements: We may share your information to uphold or enforce the terms outlined in this policy or any other agreements you have with us;
  • Service Delivery Support: To provide the products and services you have requested, we might collaborate with external providers, including third-party software vendors;
  • Fraud or Cheating Detection: If we determine, at our discretion, that you have engaged in fraudulent activities or attempted to deceive us or other users—such as manipulating games or engaging in payment-related fraud—your information may be shared as necessary to address these actions;
  • Research for Addiction Prevention: Data may be disclosed for studies related to the prevention of addictive behaviors; in such cases, the information will be anonymized to protect your identity;
  • Protection of Rights and Safety: To safeguard the rights, property, or safety of our company, our users, or others, your information may be shared as required;
  • With Your Consent: In situations where you have explicitly granted us permission, we will share your information accordingly.

We handle such disclosures with the utmost care, ensuring your data is treated securely and responsibly in all instances.

Personal data gathered through the services may be handled and kept in any nation where we, our affiliates, suppliers, or agents have offices. You give your express agreement for any information to be transferred outside of your country by using our services. We shall make a good-faith effort to guarantee that your personal data is handled as securely as possible when it is transferred outside of the EEA or appropriate jurisdictions. The following actions are among them, but they are not the only ones:

  • Binding corporate rules;
  • Model contracts;
  • US/EU privacy shield.

Security

At JeetBuzz, we recognize how vital it is to protect our users’ personal information. We understand that protecting your personal information is critical not just for maintaining your trust in our services, but also for ensuring compliance with privacy laws and regulations. To ensure this, we save all personal information you provide in a safe, encrypted, and password-protected database. This database is located within our secure network, which is further safeguarded by cutting-edge firewall software. This multi-layered method helps to safeguard your personal information against unwanted access and other dangers.

To ensure safe connection between your device and our servers, we use SSL (safe Sockets Layer) Version 3, which has 128-bit encryption. SSL encryption means that the data sent between you and our site is secured and protected from interception. This encryption technology is widely acknowledged as very secure, adding an extra degree of security to your critical information. We also take proactive steps to ensure that our subsidiaries, agents, affiliates, and suppliers use such stringent security procedures. This ensures that your data is protected even when it is shared with authorized partners for particular business reasons.

Retention

JeetBuzz keeps your personal information for as long as it is reasonably necessary for legal or business reasons. Data retention periods are established by a variety of variables, including local legislation, contractual responsibilities, and our customers’ expectations. In some situations, we may need to maintain some data for a longer length of time to meet legal, regulatory, or contractual responsibilities, such as record-keeping or auditing requirements. In addition, we may keep certain personal information to maintain service continuity, handle customer support issues, or enhance our services.

When the information is no longer required for the purposes listed above, we take the appropriate procedures to securely delete or destroy it. This guarantees that your personal information is not stored longer than required, reducing the risk of data breaches or abuse. Our commitment to data retention and deletion is intended to comply with privacy best practices while minimizing any possible dangers associated with personal data preservation.

Third-Party Practices

It is important to note that, while we take substantial steps to secure your personal information, we cannot guarantee the security of any data you send to third-party internet sites linked to or from our services. These third-party websites operate independently and are not governed by our Privacy Policy. If you choose to access any external sites using the links given on our platform, please be aware that the owners of these sites may collect your personal information. This information is subject to the third parties’ privacy rules, which may differ from our own.

Our platform may contain connections to third-party websites over which we have no control, and we cannot be held liable for their privacy practices, content, or functioning. If you decide to use any of these third-party websites, we recommend that you read their privacy policies to see how your personal information will be treated. Furthermore, we are not responsible for any errors or problems that may arise on the linked sites, as they are solely within the authority of their respective operators. When you connect with these external sites, the site owners, not JeetBuzz, are responsible for handling your personal information.

Analytics

Google Analytics (Google Inc.)
To measure and analyze the traffic and usage of the JeetBuzz platform, Google Inc. (“Google”) offers a web analytic tool called Google Analytics. To enhance user experience and service quality, Google Analytics’ main goal is to collect information about how users engage with the platform. Google Analytics allows us to obtain comprehensive information on user activity on the platform, including engagement metrics, page views, and visit length.

The information gathered is used by Google to assess JeetBuzz usage, produce performance insights for the website, and share these insights with other Google services. These observations help us make well-informed judgments regarding upcoming upgrades and improvements as well as comprehend how the platform is utilized.

Additionally, Google may contextualize and customize adverts on its advertising network using the information gathered by Google Analytics. This implies that Google may use the information about your JeetBuzz usage to customize advertisements you see on other Google-owned websites or services. This enhances the overall ad experience by enabling Google to display more relevant ads based on your online activity.

Personal Data Collected: Cookies and Usage Data
Google Analytics may gather a variety of personal data, mostly through cookies and use statistics. Cookies are little bits of data that are saved on your device and provide Google the ability to monitor your online activities. By doing this, we can better understand your tastes and offer information that is more tailored to you. Usage data includes details on how your device interacts with the platform, such as the operating system, browser type, language choices, IP address, and the sites you view. This information is essential for enhancing the usability and operation of the website and is only used for analytics.

Disclaimer

JeetBuzz offers its services ‘AS-IS’ and ‘AS-AVAILABLE,’ with no responsibility on our side. This means that, while we attempt to provide a safe and secure environment, we cannot accept responsibility for events or situations beyond our control. We cannot guarantee that the platform will always function properly due to the complicated and ever-changing nature of technology and business. This is especially true when it comes to the privacy of your information. Despite our best efforts, we cannot be held responsible for any indirect, incidental, consequential, or punitive damages resulting from the use or sharing of personal information. This includes any damages or losses caused by third-party activities, technological failures, or other unexpected occurrences beyond our control.

Changes to Our Privacy Statement

This Privacy Policy may be updated periodically to reflect modifications to the platform’s functionality, regulatory requirements, or our own procedures. To keep up to date on how your personal data is handled, we thus highly advise you to examine the policy on a frequent basis. We will do everything in our power to let you know in advance of any major changes to the policy. We may use other agreed-upon methods of communication, such as publishing a notice on the website or sending an email, to do this. Before the changes go into effect, we want to give you enough time to examine and comprehend them.

Without your specific permission, we won’t implement any significant modifications to the Privacy Policy. Our ability to continue offering you any or all of our products and services may be compromised if you refuse to accept the modifications or do not accept them within the allotted period. As a result, it’s critical to keep up with any policy changes to guarantee continuous platform access.

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